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Delivery and Conditions

shipping

All orders placed before 17.00 on weekdays, the same day offered directly to the distribution center and in 95% of cases delivered the next day within the Netherlands. We work with PostNL.

All testing is Discreetly Shipped in a neutral packaging and shipped by post NL and may your mailbox, ordered before 17:00 is tomorrow! Also your bank statement shows no 123hometests.co.uk which gives you 100% anonymous Buyer can do.

     Orders under € 30, =: € 2.95
     Orders from € 30, = FREE

For delivery to Belgium cash delivery 1 extra day.

Terms of Stichting Webshop Certified

These Terms and Conditions of Stichting Webshop Mark are drawn up in consultation with the Consumer and NTO in the context of the Self (CZ) of the Social and Economic Council and entered the Webshop Hallmark into effect on July 1, 2012.

 

These Terms and Conditions will be used by all members of the Foundation Webshop Trustmark except financial services under the Financial Supervision Act and to the extent these services are supervised by the Financial Markets Authority.

 

ARTICLE 1 - Definitions 2

ARTICLE 2 - The Entrepreneur's identity 3

ARTICLE 3 - Applicability 3

ARTICLE 4 - The offer 3

ARTICLE 5 - The contract 4

ARTICLE 6 - Right 5

ARTICLE 7 - Costs in case of withdrawal 5

ARTICLE 8 - Exclusion of right of withdrawal 5

ARTICLE 9 - The price 6

ARTICLE 10 - Conformity and Guarantee 6

ARTICLE 11 - Delivery and execution 6

ARTICLE 12 - Continuing performance contract 7

ARTICLE 13 - Payment 8

ARTICLE 14 - Complaints 8

ARTICLE 15 - Disputes 8

ARTICLE 16 - Industry Guarantee 9

ARTICLE 17 - Additional or different terms 9

ARTICLE 18 - Amendments to the General Conditions

Webshop Keurmerk 9

ARTICLE 1 - DEFINITIONS

 

In these terms and conditions shall apply:

Grace period: The period during which the consumer can exercise his right of withdrawal;

Consumer: the natural person not acting in the exercise of professional or business and a distance contract with the entrepreneur;

Day: calendar;

Transaction Duration: a distance contract concerning a range of products and / or services, the supply and / or purchase is spread over time;

Durable medium: any means that the consumer or business that enables information that is addressed to him personally, to store in a way that future consultation and unaltered reproduction of the stored information.

Right of withdrawal: the ability for the consumer to waive the distance contract within the cooling-off;

Entrepreneur: the natural or legal person who is a member of the Webshop Hallmark products and / or remote services and consumer services;

Distance contract: an agreement in the framework of a

created by the entrepreneur organized system for distance selling of products and / or services, up to and including the conclusion of the agreement exclusive use of one or more means of distance communication;

Technology for distance communication: means that can be used to conclude a contract, without the consumer and trader being in the same room.

 

 

 

 

ARTICLE 2 - The Entrepreneur's identity

123hometests.co.uk part of 123concepts
At the Well 7, 8911 GE Leeuwarden only postal address no physical address.
Info@123hometests.co.uk
Chamber of Commerce number: 01176335
VAT identification number: NL192469630B01

ARTICLE 3 - APPLICABILITY

 

1 These general conditions apply to every offer of the entrepreneur and any agreement reached at a distance between businesses and consumers.

2 Before the distance contract is concluded, the text of these general conditions made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, indicated that the general conditions for the entrepreneur to see and they will be sent. As soon as possible free of charge on request of the consumer

3 If the distance contract is concluded electronically, notwithstanding the preceding paragraph and before the distance contract is concluded, the text of these general conditions are set in such a way that the consumer has to electronically consumers can be stored on a durable medium. in a simple way If this is not reasonably possible, before the distance contract is concluded, indicated where the general conditions can be taken and that electronically or otherwise will be sent free of charge. Request of the consumer electronically

4 In the event that in addition to these terms and conditions specific product or service conditions apply, the second and third paragraphs shall apply and the consumer in case of conflicting terms always rely on the applicable provision for him This is the most favorable.

 

ARTICLE 4 - The offer

1 If an offer is of limited duration or subject to conditions, this will be explicitly stated in the offer.

2 The offer contains a complete and accurate description of the products and / or services. The description is sufficiently detailed to allow. Proper assessment of the offer by the consumer If the contractor uses these images are a true representation of the products and / or services. Obvious mistakes or errors in the offer does not bind the entrepreneur.

3 Each offer contains such information that is clear to the consumer what rights and obligations which are attached. To the acceptance of the offer This concerns in particular:

- The price including taxes;

- Any costs of delivery;

- How the agreement will be achieved and what actions

- Are required;

- Whether or not to apply the right of withdrawal;

- The method of payment, delivery or performance of the contract;

- The deadline for accepting the offer, or the period within which the

- Adhering to the price;

- The level of the rate of distance communication if the cost of the

using the technology for distance communication are calculated on a

basis other than the basic rate of communication;

- If the contract is filed after conclusion, and if so, what

- Method is accessed by the consumer;

- The way the consumer before the conclusion of the contract, the information provided by him under the agreement can check and repair if required;

- Any other languages, including Dutch, the contract can be concluded;

- The conduct to which the trader is subject and the way in which the consumer can consult these behavioral codes electronically; and

- The minimum duration of the distance contract in the event of an extended transaction.

 

 

ARTICLE 5 - The contract

 

1 The agreement is subject to the provisions of paragraph 4, concluded at the time of the consumer accepts the offer and meet the corresponding conditions.

2 If the consumer has accepted the offer electronically, the trader will immediately confirm electronic receipt of acceptance of the offer. Until receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may rescind the contract.

3 If the agreement is created electronically, the trader will take appropriate technical and organizational measures to protect the electronic transmission of data and ensure a secure web environment. If the consumer can pay electronically, the trader will take appropriate safety precautions.

4 The entrepreneur can - within the law - to inform or to satisfy consumers of its payment obligations as well as all facts and factors that are important for the responsible conclusion of the distance contract. If the operator under this investigation was justified not to conclude the contract, he is entitled to refuse an order or request or to the implementation. Specific conditions

5. entrepreneur will the product or service to the consumer the following information in writing or in such a way that it can be stored on a durable medium, enclose the consumer in an accessible manner:

a. the address of the establishment of the business where the consumer can lodge complaints;

b. the conditions and the manner in which the consumer of the right of withdrawal may be exercised, or a clear statement regarding the exclusion of the right of withdrawal;

c. information on guarantees and after sales service existing;

d. contained in Article 4 paragraph 3 of these conditions, unless the trader has provided before the execution of the agreement this information to the consumer;

e. the requirements for terminating the contract, if the contract has a duration of more than one year or is indefinite.

6 In the event of an extended transaction is the provision in the preceding paragraph shall apply only to the first delivery.

 

 

ARTICLE 6 - Right of withdrawal

 

When delivering products:

1 When purchasing products, the consumer can cancel the contract without giving any reason within 14 days. This period commences on the date of receipt of the product by the consumer or designated in advance by the consumer and the entrepreneur announced representative.

2 During the period the consumer will treat the product and packaging. He will only unpack the product to the extent of use to the extent necessary to assess whether he wishes to keep the product. If he exercises his right of withdrawal, he will be the product with all accessories and - returned in the original condition and packaging to the Entrepreneur in accordance with the reasonable and clear instructions provided by the entrepreneur - if reasonably possible.

When providing services:

3 With the delivery of services, the consumer can cancel the contract without giving any reason to dissolve for at least fourteen days, commencing on the date of entering into the contract.

4 In order to make use of his right of withdrawal, the consumer focus to the trader to supply and / or before the relevant provision provided reasonable and clear instructions.

 

 

ARTICLE 7 - Costs in case of withdrawal

 

1 If the consumer exercises his right of withdrawal, will not exceed the cost of returning the goods.

2 If the consumer has paid an amount, the entrepreneur this amount as soon as possible but no later than 30 days after the return or cancellation, refund.

 

 

ARTICLE 8 - EXCLUSIVE RIGHT OF WITHDRAWAL

 

1 The operator may exclude the right of withdrawal from the consumer to the extent provided in paragraph 2 and 3, the exclusion of the right of withdrawal is only valid if the trader to conclude the agreement stated. Clearly in the offer, at least in time

2 Exclusion of the right of withdrawal is only possible for products:

a. those established in accordance with specifications of the entrepreneur

consumer;

b. that are clearly personal in nature;

c. which can not be returned because of their nature;

d. which can quickly deteriorate or expire;

e. whose price depends on fluctuations in the financial market over which the trader has no influence;

f. for individual newspapers and magazines;

g. for audio and video recordings and computer software of which the consumer has broken the seal.

3 Exclusion of the right of withdrawal is only possible for services:

a. carry on a certain date or during a specified period on accommodation, transport, catering or leisure;

b. the supply with the express consent of the consumer, before the period has expired;

c. betting and lotteries.

 

 

ARTICLE 9 - The price

 

1 During the period mentioned in the offer prices of the products and / or services have not increased, except for price changes due to changes in tax rates.

2 Notwithstanding the preceding paragraph, the business products or services whose prices are subject to fluctuations in the financial market over which the trader has no influence, with variable prices. These fluctuations and the fact that any price targets, are stated in the offer.

3 Price increases within 3 months after the conclusion of the contract are only allowed if they are the result of legislation or regulations.

4 Price increases from 3 months after the conclusion of the contract are only allowed if the trader has agreed and:

a. they are the result of legislation or regulations; or

b. the consumer has the power to terminate as of the date the increase takes effect.

5. in the provision of products or services mentioned prices include VAT.

 

 

ARTICLE 10 - Conformity and Guarantee

 

1 The company guarantees that the products and / or services comply with the contract, the specifications stated in the offer, the reasonable requirements of reliability and / or usability and existing legal on the date of the conclusion of the agreement provisions and / or government regulations. If agreed, the entrepreneur also ensure that the product is suitable for other than normal use.

2 A guarantee provided by the trader, manufacturer or importer does not affect the legal rights and claims that the consumer may assert. Under the contract against the trader

 

 

ARTICLE 11 - Delivery and execution

 

1. It will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services.

2 The place of delivery is the address that the consumer has made to the company. Known

3 Subject to what is stated in Article 4 of these terms and conditions the company will be accepted orders expeditiously but not later than 30 days unless a longer delivery period was agreed. If the delivery is delayed, or if an order can not be carried out only partially, the consumer receives them no later than 30 days after placing the order. The consumer in this case the right to terminate the contract without penalty and be entitled to any compensation.

4 In case of dissolution in accordance with the previous paragraph, the trader will refund the consumer as soon as possible, paid no later than 30 days after the dissolution.

5. If delivery of an ordered product proves impossible, the trader will endeavor to provide a replacement item available. Before the delivery will be that a replacement item is delivered. Clear and understandable manner For replacement items right of withdrawal can not be excluded. The cost of return shipment are borne by the entrepreneur.

6 The risk of damage and / or loss of products rests upon the trader up to the moment of delivery to the consumer or a pre-designated and the entrepreneur announced representative, unless otherwise expressly agreed.

 

 

ARTICLE 12 - DURATION TRANSACTIONS DURATION, TERMINATION AND RENEWAL

 

notice

1 The consumer may contract for an indefinite period, which extends to the regular delivery of products (including electricity) or services, withdraw in compliance with the applicable termination rules and a notice of one month.

2 The consumer may contract concluded for a definite period, which extends to the regular delivery of products (including electricity) or services, at any time at the end of the fixed term denounce the applicable termination rules and a notice not exceeding one month.

. 3 consumer contracts as described in the preceding paragraphs:

- Cancel at any time and not be limited to termination at a specific time or during a specific period;

- Terminate them in the same way as they are concluded;

- Cancel at the same notice as the company has negotiated for itself.

extension

4 A contract for a definite period, which extends to the regular

delivery of products (including electricity) or services should not be tacitly renewed or extended for a specific period.

5. Notwithstanding the preceding paragraph, a contract is concluded for a definite period, which extends to the regular supply of daily and weekly newspapers and magazines may be renewed for a fixed period of up to three months, if the consumer extended tacitly agreement by the end of the extension may terminate with notice of one month.

6 A contract concluded for a definite period, which extends to the regular delivery of products or services may be extended if the consumer may terminate with notice of one month at any time for an indefinite period only tacitly and a notice of maximum of three months in case the agreement extends to the regular, but less than once a month, delivering newspapers, weeklies and magazines.

7 Agreements with a limited duration to the regular delivery of dailies, weeklies and magazines (trial or introductory subscription) is not tacitly continued ends automatically after the trial or introductory

duration

8. If a contract has a duration of more than one year, the consumer may cancel the contract after a year at any time with a notice period of one month, unless the reasonableness and fairness the termination before the end of the agreed term resist.

ARTICLE 13 - PAYMENT

 

1 Unless otherwise agreed, the amounts owed by the consumer to be paid within 14 days after the start of the cooling period referred to in Article 6, paragraph 1 In the case of a contract to provide a service, the time limit begins after the documents. consumers confirmation of the agreement

2 When selling products to consumers are stipulated. In terms never a prepayment of more than 50% If payment is agreed, the consumer may not assert any rights regarding the execution of the order or service (s), before the advance payment has been made.

3 The consumer has the duty to report. Inaccuracies in data supplied or specified payment immediately to the trader

4 In the event of default by the consumer, the operator subject to statutory limitations, the right to the consumer to spend. Advance reasonable expenses will be made known

ARTICLE 14 - Complaints

1 The entrepreneur has a well-publicized complaints and deals with complaints under this procedure.

2 Complaints about the implementation of the agreement should take place promptly, fully and clearly described to be submitted to the entrepreneur, after the consumer has discovered the defects.

Complaints submitted to the trader will be counted 3 answers from the date of receipt. Within 14 days If a complaint is a foreseeable longer processing time, within the period of 14 days responded with an acknowledgment of the receipt and indicating when the consumer can expect. A more detailed answer

4 A complaint about a product, service or the service of the entrepreneur may also be submitted via a complaints form from the website of the Foundation Webshop Trustmark www.keurmerk.info. The complaint is then sent to both the entrepreneur and the Webshop Hallmark.

5. If the complaint can not be resolved by mutual agreement, a dispute that is subject to the dispute.

ARTICLE 15 - DISPUTES

1. agreements between the entrepreneur and the consumer of these terms refer only to Dutch law.

2 Disputes between consumers and entrepreneurs on the creation or implementation of agreements related to these entrepreneurs to be delivered or delivered products and services, may, subject to the provisions below,

be submitted to the Disputes Committee Webshop by both the consumer and the trader PO Box 90600, 2509 LP The Hague (www.sgc.nl).

3 A dispute is handled by the Disputes Committee discussed only if the Consumer submitted. Complaint within a reasonable time to the entrepreneur

4 Within three months after the dispute arose, the dispute must be brought. Written to the Disputes Committee

5. If the consumer wants to submit to the Dispute, dispute the trader is bound by this choice. When the entrepreneur that wants to do the consumer within five weeks, after a serve that purpose in writing by written request made, the trader, if he so desires or the dispute will be treated by the competent law-court. The entrepreneur learns not the choice of the consumer within the period of five weeks, the company is entitled to submit to the competent court. Dispute

6 The Arbitration Committee's decision under the conditions as stipulated in the regulations of the Disputes Committee. The decisions of the Disputes Committee take the form of binding advice.

7 The Disputes Committee will not handle a dispute or strike, if the entrepreneur moratorium has been granted, the state of the bankrupt or his business has actually ended before a dispute by the Committee at the session and a final ruling.

8 If in addition to the Disputes Committee Webshop another recognized or the Foundation for Consumer Affairs (SGC) or the Complaints Institute Financial Services (Kifid) arbitration committee has jurisdiction over disputes relating mainly to the method of sale or remote services the Dispute Webshop at exclusive jurisdiction. For all other disputes or other approved by the SGC or Kifid disputes committee.

ARTICLE 16 - Industry Guarantee

1. Webshop Hallmark guarantees the fulfillment of the binding advice of the Disputes Committee Webshop by its members, unless the member decides to explain. Binding opinion within two months after sending it for review to the court This guarantee revives if the binding opinion is upheld after review by the court and the verdict confirming this, the force of res judicata. Up to an amount of € 10,000, - a binding opinion, this amount will be paid by the Webshop Hallmark to consumers. For amounts greater than € 10,000, - a binding opinion, € 10 000, - will be paid. For the rest, the Webshop Hallmark an obligation to ensure that members comply with the binding advice.

2 For purposes of this guarantee requires the consumer a written appeal to the Webshop Hallmark and transfer his claim on the company to the Webshop Hallmark. If the claim on the company exceeds € 10 000, - will be offered to consumers claim to the extent exceeding the amount of € 10 000, - will contribute to the Webshop Hallmark, will in its own name and cost payment of these rights will ask to meet the consumer.

ARTICLE 17 - ADDITIONAL OR DIFFERENT TERMS

Additional or different provisions of these terms may not be to the detriment of the consumer and should be recorded or in such a way that they can be stored on a durable medium. Consumers in an accessible manner

ARTICLE 18 - AMENDMENT OF THE TERMS SHOP MARK

     The Webshop Hallmark will change these terms and conditions after consultation with the Consumer.
     Changes in these conditions only after they have been published in accordance with appropriate procedures, provided that appropriate changes during the term of offering the most favorable to the consumer shall prevail.

Address Stichting Webshop Certified:

Willemsparkweg 193, 1071 HA Amsterdam

If you choose to prepay than is below the instruction.

- After you have placed your order you will receive an email in this email you will find all the information you need to make the amount. Please note that the process on average takes two working days. You have your order so not the next day! Do you want to receive your order the next working day? Would you choose to pay with iDEAL or Credit card. If the ordered product is not in stock it may take longer, this varies between 4 and 14 days depending on the size of your order.

shipping

shipping

You pay at 123hometests.co.uk no shipping on orders over € 25, - for delivery addresses in the Netherlands, Belgium and Germany!

stock

123hometests.co.uk has its own inventories. Your package will therefore immediately upon receipt of your payment, iDEAL so immediately sent. Is your order before 17: 00 * our house and paid with VISA, it will be shipped the same day and following schedule provided to you. When paying by bank transfer, your order is shipped immediately once the money is in our account. * Provided stock.

The explanation of the symbols delivery:

     Availability: In stock. The article is in stock and will be shipped upon receipt of payment.
     Availability: Out of stock. The article is currently not in stock. Expected arrival of a new delivery is the product of the "short description".
     Force Majeure, 123hometests.co.uk can be allowed or something by delay in importing the delivery later invoke force majeure.

delivery Moment

The timing PostNL will deliver your order has not be determined exactly. Packages are generally from 8.00 am to 17.30 delivered to you.

tracking

When your order leaves our warehouse you will receive an email from us with a Track and Trace number of PostNL.

Shipping and delivery

On weekdays ordered before 17.00, shipped the same day! * Of course, when the product is in stock. Errors on the website regarding stock are not to recover lightbyleds.nl

123hometests.co.uk send your package with Postnl or GLS (Belgium and Germany). If you order before 17:00 on weekdays, and paid with iDeal or credit card, your order will be available the next business day. This is the case for 95% of shipments, but is not guaranteed 100%.

Delivery Schedule Postnl

ordered

1st delivery

2nd delivery

Monday before 17:00

Tuesday

Wednesday

Tuesday before 17.00h

Wednesday

Thursday

Wednesday before 17.00h

Thursday

Friday

Thursday before 17.00pm

Friday

Saturday

Friday before 17.00

Saturday

Monday

Saturday

Monday

Tuesday

Sunday

Tuesday

Wednesday

 

Returns

To arrange a fast and accurate processing of your return we operate a returns procedure. It consists of two types of return-finishes, namely:

     Return of an order received that within 15 days you will be returned.

Procedure to return it within 15 days of receipt:

     Mail directly to info@123hometests.co.uk
     You will receive response with the return address.
     Return address is: At the Well 7 8911GE, Leeuwarden Attn. 123concepts
     Write the RMA number clearly on the package, you can now send the packet if it meets the following requirements:

     All products can be returned in the sealed packing this because of hygiene and health conditions. Only in the sealed packing we know 100% sure that the product is not used, and we can guarantee the quality.
     All packages are undamaged or reasonably original packaging.
     The products must be in the original packaging, or in reasonably original packaging to be in a carton. Solidly packed
     The package must be with postage prepaid. (insufficient or no postage returns will not be accepted)
     On the outside of the package (not on the original packaging) must be clearly visible the return number provided by us to be written. If no return number is visible, your package is not accepted by us and returned to sender!

Upon receipt of package, we will as soon as possible handle your return and keep you informed by e-mail about.

The costs for the return and the risks are borne solely by the purchaser.

 

 

Refund.

If the returned product meets the above conditions, we will promptly refund the purchase price on your bank account. You will be sent a credit note via email. Does not meet the returned product to our conditions, we unfortunately can not credit the purchase price to you.

 

Complaints.

Contact us at our complaints.